Rochelle Park, N.J. -- It was November of 1999. Like most young students
out of college, Tom Schwab was searching for the perfect job. Having
just graduated Marist College with a degree in broadcast journalism, he found
what he thought would be the right job to launch his career.
There he was on the 93rd floor of Tower Two in the World Trade
Center being offered a position with Voter News Service, the same institution
that would soon come under fire for creating one of the nation’s most embarrassing
voter tabulation hiccups during the 2000 presidential election. VNS,
a voter tabulation service funded by various television networks such as
NBC and CNN, was found to have conducted inaccurate polling data during election
night, which led to a series of premature announcements by the media projecting
the wrong candidate as the winner. Nevertheless, VNS offered Schwab
a salary at an attractive price, but had he accepted the position, it may
have come with an even higher price, his life.
In a twist of fate, Schwab was also offered an editorial position
with PR Newswire, a leading distributor of news and information for thousands
of companies throughout the world. Fortunately, he accepted the position
at PRN, which had him based out of Harborside Financial Center located in
Jersey City, New Jersey, just a stone’s throw away from Manhattan.
Ironically, his office faced Tower Two directly across the Hudson River.
In fact, the towers could literally shadow the waterfront on a sunny day
appearing as if they were just a few blocks away. They were so close
that Harborside employees often admit feeling like they could reach out and
grab them.
This geographical illusion was mainly the result of the Hudson
River’s narrowing between lower Manhattan and Jersey City, whereby creating
a shorter distance of just under a mile. The proximity between the
Trade Center and Harborside would be equivalent to around twenty-five NY
City blocks. This short distance allows for ideal transportation to and from
lower Manhattan. The PATH rail station, for example, connected the
towers to Harborside’s south entrance, while NY Waterway’s ferry terminal
sits at the north side of the complex.
Schwab remembers September 11 starting off as another normal,
but vividly warm and sunny day. The newsroom where he worked on the
8th floor had a magnificent northern view of the Hudson River. Schwab’s
desk faced east, but there were no windows on the east side of the room shielding
him and his colleagues from what was to come.
8:30 AM - The newsroom was busy processing copy from its foreign
news desks and assisting with its domestic bureaus, including Harborside’s
sister bureau located in midtown, Manhattan. At 8:40 AM, Schwab remembers
seeing a strange but not uncommon email that ran across PRN’s communication
network five minutes before the first plane was to hit Tower One. It
was a short email inadvertently sent by an account executive to all of PRN’s
editorial offices (intended only to be sent to the Boston bureau) advising
Boston editors to be on the look out for any American Airlines’ press releases.
The email added that it was imperative for those releases to be cleared with
AA’s CEO before crossing the wire. This suggests that the airline was
perhaps already aware that one of its planes was hijacked.
8:50 AM – Schwab recalls hearing an employee shout from down
the hall that one of the Twin Towers was on fire, but Schwab says most people
were too busy in the newsroom to pay much attention to the comment.
Still some decided to take a coffee break and head down to the main lobby
for closer inspection. After noticing more and more people trickle
out of the newsroom, Schwab decided to see just how serious the fire was.
Thinking it was a kitchen fire that got out of control, Schwab
says he remembers standing in the main corridor of the complex along the
banks of the Hudson River and staring at the western side of Tower One.
Although, he could not see the gaping hole along the north side of the tower
from his vantage point, he says he could see some flames, but it was the
billowing white smoke that stood out most in his mind. Watching for
several minutes as helicopters circled the building, he says he wondered
how firefighters could get up that high with their hoses. He thought
perhaps the helicopters would dump buckets of water on the fire or maybe
the tower’s sprinkler system would resolve the problem; just a kitchen fire,
right?
Schwab says he knew the event was sure to be that day’s top
story, but truly believed the fire would eventually be put out, so he headed
back up to his desk; little did he know how huge the story would become.
After calling some of his news contacts, he was able to ascertain that a
plane had hit the building. He immediately thought pilot error, but
on a sunny day? It was at this point when several key events began
to take place. First, Schwab says he found it odd that it took three
attempts to call his family, as phone access became an increasingly difficult.
Second, all of the television monitors in the office
went dead.
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It was 9:03 AM and the second plane had now hit Tower Two, which disrupted
communication/power services to much of the area. The
next thing he remembers is his supervisor running back into the newsroom
instructing employees to pack up and vacate the building. Confused,
Schwab asked the reasoning behind such a dramatic directive. His supervisor
calmly stated that he had been downstairs and witnessed a second plane hitting
the other tower. At that moment Schwab says silence enveloped the newsroom
as everyone looked at each other with the same conclusion, the country was
under attack. And just as quickly as silence set in, chaos took over.
Schwab immediately called his parents and colleagues to confirm what was
happening. PRN’s phone system was jammed as colleagues/clients in all
the bureaus were trying to communicate with the NJ/NY offices.
Rumors and facts were being yelled out in all directions of the newsroom
- another plane had hit the Pentagon, one was heading for Camp David, and
one may have just crashed near Pittsburgh. Suddenly Schwab says it
became evident that this attack was an unprecedented full-scale effort and
no one felt safe wherever they were. Shortly thereafter, similar to
New York City, Jersey City sealed its borders and all waterfront buildings
including Harborside were ordered to evacuate.
Schwab remembers everyone ducking down as a plane swooped
right near the office windows. Thinking it might be another attack,
Schwab says it turned out to be a military F16 flying overhead to protect
the area. He admits that working in a facility so close to such a horrific
event, made it difficult to evacuate in a timely manner. At PRN, massive
planning and rerouting of communication lines had to be put in place.
No emergency of this magnitude had ever effected the bureau, especially since
Harborside was the designated back-up bureau for the entire company.
Schwab’s supervisor frantically tried to reroute lines to the Los Angeles
bureau so Harborside could evacuate. Because of the city lock-down,
transportation services suddenly stopped. PRN’s upper management who
were headed in for work at 9AM were now being told to head back home; Schwab
says this made it all the more difficult to effectively shut down a bureau
and, yet, still keep normal operations flowing smoothly.
10:05 AM – Before leaving, Schwab headed to the rear offices
on his floor so he could view the one television that was still operational.
As he got closer, he remembers passing several colleagues who were in tears.
Wondering what now could have happened, Schwab watched as news reporters
described the collapse of Tower Two. Stunned, he says he was then escorted
with the rest of his staff quickly into the lobby elevators and out of the
building. However, upon leaving, he says he remembers taking one last
look back at Tower One still standing and thinking there was no way that
both towers could fall. It was too impossible to conceive.
Schwab was now in his car in front of the PATH rail station trying to make
his way from the building, but was stuck behind a line of cars attempting
to perform the same task. He then remembers looking in his rear-view
mirror at the black smoke easing out of the PATH station. Moments later,
he recounts people running eastbound past his car towards the river.
Thinking they were running from another attack of some sort, Schwab along
with other drivers, jumped out of their cars – keys still in ignition – and
ran with the others. He quickly realized that they weren’t running
from anything, rather, they were running to watch as Tower One crumbled to
the ground. As he caught the last few seconds of it falling, he remembers
hearing people screaming in agony and feeling the ferocious rumble, which
scientists say was the equivalent to a 2.3 earthquake.
Wanting to get home as fast as he could, Schwab got back into
his car and began, what normally would have been a thirty-minute commute,
a two-hour arduous ride home.
In one surreal experience, Schwab describes as strangers on the streets of
Jersey City approached his car and tapped on the glass asking for rides home
or if his cell phone worked. He also remembers seeing the ferry service
next to his building converted into a makeshift triage, whereby assisting
in the transport of those across the river who sought medical attention.
Passing the Holland Tunnel, Schwab recalls seeing hundreds of emergency vehicles
waiting in line to get into the city. The same could be said as he
made his way past eastbound traffic on Route 3 and southbound traffic on
Route 17, where the highways were littered with either stranded motorists
or emergency vehicles responding from every town.
Although many people have a personal story about how 9-11 affected them,
it was all too real for Schwab, who admits he witnessed a great deal more,
but still feels uncomfortable discussing it even one year later. However,
he does add that he didn’t realize just how fortunate he was to be back safe
with his family until a week after the event, when he remembers accidentally
pulling out the old VNS business card from his wallet.
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